Dana Pascu
Senior Strategic Planner at Publicis Groupe at Publicis Groupe
Bucharest, Rumänien
TitelMisspellings On Sale
Agentur
Kampagne Misspellings On Sale
Werbende DOMO
Marke Westwood
PostedOktober 2015
Geschäftsbereich Fachgeschäfte
Story DOMO, Romanian home appliances retailer, had a small budget and huge stocks of Westwood products, DOMO’s private label. One morning, Domo’s website slipped a misspelling in the name of a product. One that made leading TV stations, websites and blogs explode: Rufe ( Eng. Clothes) – Fufe( Eng. Bimbos). One letter changed in the name of the product stirred immediate controversy in social media. Westwood’s CEO took responsibility and came out with a public statement: “We all make mistakes, but we pay for ours. With huge discounts on Westwood products.” The promotion spread on and offline. 
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